Support Centre :: always online
Silicom offers personal support. Do not hesitate to contact us on support@silicomweb.com if you have an enquiry regarding any of our services.
For a quick reply to the most frequently asked questions, see our FAQ.
Technical Queries
- Upgrade/downgrade of account does not incur extra charges. Please send us a request
- Request new password
» FAQ
Terms
- General terms & conditions for hosting services and payment
- Terms & conditions for software (GPL)
Technical Update
- No technical faults last 24 hours
- No planned upgrades over the next 7 days
Software
- Office: OpenOffice for security, compatibility and price
- Browser: Opera for security and speed
- Email: Mozilla Thunderbird for security
- Security: ClamAV or Avast for antivirus
- Security: WinPT, MacGPG or PGP for encryption
- Security: Spybot search & destroy for removal of spyware
- Operating system: Ubuntu Linux for stability, security and ease of use
Tips
- Update your antivirus before checking email
- Install the latest security updates
- Email is routed through open servers. Use encryption or telephone for sensitive information
- Virus check all attachements
- Never reply to emails asking for your username or password or other sensitive data
